Privacy Policy

Introduction

Whenever you use casinolizaro.uk, some of your personal information passes through our systems. This page covers what we collect, what we do with it, how long we hold onto it and the situations where it might be shared with someone else. It is worth a read – not because it is required, but because you should know what happens to your data before you hand it over.

This policy covers everyone who lands on our site, whether they register or just browse. If anything here does not make sense, drop us a message at [email protected] and we will walk you through it without the legal jargon.

What We Collect

When you create an account, we ask for the basics: your name, date of birth, address, email and phone number. Payment details come into the picture once you make a deposit, and if you ever get in touch with support, those conversations are saved against your account. Nothing beyond what the platform actually needs to function.

There is also a layer of technical data that gets picked up automatically – your IP address, browser, device type and the pages you visit. We use this to keep things stable and catch anything that looks out of the ordinary from a security standpoint. It is background stuff, not profiling.

Why We Use It

Most of your data exists in our system for one reason: to run your account properly. That means verifying who you are, handling deposits and withdrawals, and meeting the AML and KYC requirements tied to our licence. We do not use personal data creatively or for purposes we have not told you about.

Your email address may be used to send updates about promotions or account activity. If you would rather not receive that kind of thing, turn it off in your settings or ask support to do it for you. It will not affect your account or any bonuses you have running.

Who Sees Your Data

We do not sell personal data. Full stop. There are situations – fraud investigations, regulatory checks, legal requests – where we are required to pass information to the relevant authorities, but that happens because the law says so, not as standard practice.

A small number of third-party providers, like payment processors and verification services, handle parts of your data to do their job. They operate under strict agreements with us and cannot use your information for anything unrelated to the service they provide.

How Long We Keep It

Active accounts hold data for as long as the account exists. Once closed, records are kept for roughly five years to satisfy licensing and financial compliance requirements – after that, everything is deleted. Transaction history follows the same timeline for the same reasons.

Your Rights

You can ask to see your data, correct anything that is wrong or request deletion where there is no legal reason for us to keep it. You can also ask us to pause processing while a dispute is being looked into. These are straightforward requests and we treat them as such.